Empowering smart city governance: role of quality variables in E-governance
By: Ganguly, Debjeet
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Contributor(s): Kundu, Amit.
Publisher: Kolkata CMA Kaushik Banerjee 2023Edition: Vol.58(6), Jun.Description: 56-61p.Subject(s): Construction Engineering and Management (CEM)Online resources: Click here
In:
Management and accountant journalSummary: This write up examines the factors that influence the success of a smart government information system in a smart city in India. The researchers investigated the impact of the four quality variables, namely information quality, systems quality, service quality, and economic quality, on the users` perception of usefulness and satisfaction regarding online building plan sanctioning platform in a modern Indian city. The results indicate that amongst the users who are the empanelled architects of the concerned urban local body, service quality and economic quality have a significant impact on the perceived usefulness of the application and that systems quality, service quality, and economic quality have a substantial impact on user satisfaction.
| Item type | Current location | Call number | Status | Date due | Barcode | Item holds |
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Articles Abstract Database
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School of Engineering & Technology (PG) Archieval Section | Not for loan | 2023-1412 |
This write up examines the factors that influence the success of a smart government information system in a smart city in India. The researchers investigated the impact of the four quality variables, namely information quality, systems quality, service quality, and economic quality, on the users` perception of usefulness and satisfaction regarding online building plan sanctioning platform in a modern Indian city. The results indicate that amongst the users who are the empanelled architects of the concerned urban local body, service quality and economic quality have a significant impact on the perceived usefulness of the application and that systems quality, service quality, and economic quality have a substantial impact on user satisfaction.
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